Cooling-Off Period: Why the 0.25% May Not Be Enough

Most buyers and sellers in Queensland know there’s a five business day “cooling-off” period when entering into a standard residential contract. During this time, the buyer can change their mind and terminate the contract – but not without a cost.

The REIQ contract typically states that if the buyer terminates during the cooling-off period, the seller may deduct 0.25% of the purchase price from the deposit. Simple, right?

Not quite.

Under the Property Occupations Act 2014 (Qld) – specifically section 168 – the law says:

“The seller may deduct from any deposit paid under the relevant contract an amount not greater than the termination penalty.”

In other words, the seller can only deduct up to 0.25% of the purchase price, and only from what has actually been paid as a deposit.

That means if the buyer only pays a token deposit (say $500 or $1,000), and 0.25% of the purchase price is more than that amount, the seller is out of luck – they can’t pursue the difference.

What should sellers do?

If you’re a seller (or advising one), it’s important to:

✔ Ensure the initial deposit is more than 0.25% of the purchase price
✔ Check that the contract provides for this amount to be paid upfront (not deferred until after cooling-off)
✔ Understand that you can’t demand more than the deposit already paid, even if the 0.25% figure is higher

This small detail can have a big financial impact.

Final Word

Cooling-off is designed to protect buyers – but sellers also need to protect themselves by ensuring the contract is properly prepared and the deposit is sufficient to cover any potential termination.

If you’re buying or selling and want help understanding your rights during the cooling-off period, our property team can help.

Tiffany Richardson

Conveyancer

Tiffany has been working in the legal industry since 2021 and has established herself as an experienced conveyancer, assisting clients through every stage of their property transactions. With a strong attention to detail and a client-focused approach, she ensures each matter runs smoothly, delivering clear communication and efficient results. Tiffany works closely with agents, lenders, and other professionals to coordinate settlements seamlessly. She is passionate about helping people move through one of life’s most important milestones with confidence and peace of mind. Her combination of experience, professionalism, and genuine care ensures every transaction is managed smoothly from start to finish.

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Michelle Van Veen

Office Manager

Michelle started in the legal industry in 1995 having worked in New Zealand and London. During this time, she completed her New Zealand Law Society Legal Executive studies along with accounting papers. 

Joining Lynch Law in 2017, Michelle now manages the firm’s accounts, trust accounting and ensures everything else runs smoothly behind the scenes. Her attention to detail and friendly approach make her an invaluable part of the team.

Greta Wilson

Senior Solicitor

Greta joined the firm in 2017 and was admitted to the Supreme Court of Queensland shortly after.

Greta is able to provide tailored advice and assistance to clients’ needs. Greta has extensive experience in estate disputes, together with a broad knowledge in the areas of commercial and business transactions.

Greta provides exceptional service to her clients and strives to deliver the desired results in a timely manner.

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